JenArboJen Arbo, owner of Hyack Interactive, is making waves in New Westminster (and beyond) with her unique blend of marketing and business services. Jen is an active volunteer in her community and was kind enough to share some great tips and strategies on surviving (and thriving!) as a small business owner.


What is your main product/service? Content Strategy and Development, and Project Management for Hire

What motivated you to open your own business? Flexible hours, ability to pick and choose who I worked with, worked for my young family, and the satisfaction of owning something.

What would you say is the biggest challenge you’ve overcome as a small business owner? Finding time for non-billable work.

What was the best advice you’ve ever received/given? Learn how to time manage and make sure you plan for downtime. Never offer a discount – either bill at your rate or do free work.

What are your top three favorite things about being a Small Business Owner? It’s all mine! Flexible hours. I get to choose who I work with and what projects I bid on or accept.

If you could go back in time, what would you say to the younger you on the day your business opened its doors? Plan the operations of your business better – find your accountant before you need them, and have the systems in place to get paid before you need it.

Want to learn more? ?Check out?hyackinteractive.ca for all the great things Jen and her team has to offer!

Hyack Interactive is also on Twitter- @hyackint

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